Chinese hot pot

Long list of high-quality ingredients, good condiments, and most importantly superb friendly and pro-active service make Haidilao a winning formula. Given the manpower shortage in the F&B sector, how do they attract, train and retain great staff?

The seafood is very fresh and the broth quite yummy. Service is proactive, friendly and extremely professional. That makes for a satisfying hotpot experience. All of this comes at a price (about $110 per pax); that’s why it’s a 4-star and not 5-star. If it were located in Dempsey or the Orchard Rd area, it would be even more expensive !

The seafood is very fresh and the broth quite yummy. Service is proactive, friendly and extremely professional. That makes for a satisfying hotpot experience. All of this comes at a price (about $110 per pax); that’s why it’s a 4-star and not 5-star. If it were located in Dempsey or the Orchard Rd area, it would be even more expensive !

The seafood is very fresh and the broth quite yummy. Service is proactive, friendly and extremely professional. That makes for a satisfying hotpot experience. All of this comes at a price (about $110 per pax); that’s why it’s a 4-star and not 5-star. If it were located in Dempsey or the Orchard Rd area, it would be even more expensive !

Unusual and well executed Thái dishes served by extremely friendly staff, so you don’t mind that instead of napkins they use toilet paper rolls.

Very good quality and excellent value hot pot thanks to promotions. Unusual dishes too. Not sure the lambs would be happy here, given how many of them are being devoured here.

Very good quality and excellent value hot pot thanks to promotions. Unusual dishes too. Not sure the lambs would be happy here, given how many of them are being devoured here.

Very good quality and excellent value hot pot thanks to promotions. Unusual dishes too. Not sure the lambs would be happy here, given how many of them are being devoured here.

Very good quality and excellent value hot pot thanks to promotions. Unusual dishes too. Not sure the lambs would be happy here, given how many of them are being devoured here.