Kori King

Have wanted to utilised a myfave voucher for shaved ice for takeaway and asked if the shaved ice comes in a covered container as I was travelling a short distance back home. Encountered the worst customer service from the owner who gave me an incredulous look and belittlingly informed that no, the shop doesn't have such containers and that shaved ice doesn't come in containers for takeaways any where in the world. As I have bought shaved ice for takeaways in containers previously, I was merely enquiring. I know it's not common and different cafes do their shaved ice differently, but what irked me was the attitude of the owner. He offered no alternatives and even scoffed and mockingly said take it or leave it. As I have already paid for the voucher, had to take the cones. I don't know if such customer service is the default style of this shop or if it's just directed to customers who buy using discount vouchers. If it's the latter, then well, don't offer discounts vouchers online! Either way, totally not worth a visit for the rude and belittling attitude. Oh and by the way, the menu is not updated. A whole row of discontinued items are still being displayed gosh.