Food review will be in another seperate post.

2nd Ramen at 50% OFF and we were tempted in. We ordered for a Red Spich Tonkotsu Ramen and Black Garlic Signature Tonkotsu Ramen.
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As you can see from the order chit that we can customise the doneness of your ramen, the thickeness of the broth and the amount of oil through the Ipad. .
And also you are able to see that we have placed our orders at 145pm and until 215pm nothing was served. By now, the restaurant is barely 60% occupied with us being 90% famished.

Us: We have yet to receive our orders. How long more do we have to wait?
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Manager: The Chefs are already cooking your orders.
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Us: How long more do we have to wait as it has already been 30mins.
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Manager: I will tell them to start cooking your order now.
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Us: Didn't you just said that they were already cooking our orders?!
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Manager: Speechless...
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From the operational point of view, it is smart of @atmospherebistrosg to merge the resources of @soithaisoinice and @ramentenji.sg together, sharing the same staffs, same kitchen and same service area. But you gotta have sufficient manpower to roll out such promotions on a weekend. Worse of all, you have a manager with a nonchalant attitude to serve, less to say service recovery. Disappointed.

#unhappy #ramen #service #restaurant #eats #makan #food #lunch #foodiesg #sgfoodie #foodgram #instafood #foodporn #burpple